Frequently Asked Questions

Find answers to the most commonly asked questions about the EO DataHub. If you have a question that has not been listed, or need further support, please contact us directly at enquiries@eodatahub.org.uk, or raise a discussion topic in our community forum.

Find out how you can report problems or suggest improvements for the platform.

Explore the range of functionalities and services available to you.

Discover where to get guidance and support when you need it.

Discover the collaboration features designed to support team-based projects.

Learn about the available methods for signing into your workspace account.

See the options for viewing and retrieving your analysis outputs.

Understand which user groups and sectors can best benefit from the platform.

Get a quick overview of the types of Earth Observation datasets available.

See if and how your own infrastructure can connect with our data services.

Find out how you can retrieve data within your personal workspace.

Explore what makes the platform reliable and secure for your data.

Learn about the current limitations and unsupported features of the platform.