Frequently Asked Questions
Find answers to the most commonly asked questions about the EO DataHub. If you have a question that has not been listed, or need further support, please contact us directly at enquiries@eodatahub.org.uk, or raise a discussion topic in our community forum.
Where can I raise an issue?
Find out how you can report problems or suggest improvements for the platform.
What can I do with the platform?
Explore the range of functionalities and services available to you.
Where can I find help?
Discover where to get guidance and support when you need it.
How can I work in my team?
Discover the collaboration features designed to support team-based projects.
How can I login to my workspace?
Learn about the available methods for signing into your workspace account.
How can I access my results?
See the options for viewing and retrieving your analysis outputs.
Who is the DataHub suitable for?
Understand which user groups and sectors can best benefit from the platform.
What data is offered?
Get a quick overview of the types of Earth Observation datasets available.
Can I access data from my infra?
See if and how your own infrastructure can connect with our data services.
How can I access data from my workspace?
Find out how you can retrieve data within your personal workspace.
Can I trust this platform?
Explore what makes the platform reliable and secure for your data.
What's the minimum area for a commercial data order?
Understand the minimum area requirements for purchasing commercial data