Problems with workflows

Why is my workflow failing immediately?

This is often seen where the workflow deployment was successful but the required executables were not generated correctly. A common error response is that the Workflow Runner gives a "ModuleNotFound" error. A bugfix is in the works for this, but in the meantime please try deleting the workflow using the DELETE `/processes/workflow-id` endpoint and then redeploy. If this still doesn't work, please try deploying the workflow from a local file, rather than from a URL.

Why are my outputs not being handled by the STAGEOUT step?

Often we have seen the case where the STAC type is defined as "catalog" but it needs to be "Catalog" to be fully conformant and to work with the STAGEOUT step.

Why can't I access my logs?

If you are receiving log links from the execute status endpoint but then get a 404 error when attempting to visit the page, please ensure your workflow ID meets the following requirements:

  • Has no more than 26 characters
  • Does not contain any underscores