Can I accidentally purchase an image?

Before a transaction can carried out to purchase a commercial image, the user is first met with the following checkboxes (see pictured). These are in place to ensure the user understands the licensing agreement they are accepting by making the purchase. The user must agree that they have:

1. Read and accepted the product license
2. Read and accepted the vendor terms and conditions
3. Give their consent to the EODH to place the order on behalf of the user

Please ensure you have read and consented to all the agreements before placing the purchase, the relevant documents for which are linked under Read more. If you require more information regarding the license agreements, these are published by the data providers, Planet and Airbus, respectively. Alternatively, check back to our documentation section on licensing restrictions.

Cost of the imagery selection is clearly displayed at the bottom right of the checkout page in green. It is important to also ensure you are happy with the total cost before proceeding with the purchase.

Figure: Confirmation checkboxes at checkout screen, with image cost displayed at the bottom right of the panel

In the case where a user makes an accidental order by proceeding through the checkout screen to point of purchase, please note that the order cannot be changed after delivery. As such, the user should ensure thorough checks are carried out before purchasing to ensure the correct product, resolution, date, and image provider have been selected as intended.